In a shocking revelation, security researcher Jeremiah Fowler uncovered a staggering 32 million personal files with sensitive data, left unprotected by field service management business, ServiceBridge. These non-password-protected files, which included contracts, invoices, agreements, and more, were left exposed for an undisclosed period of time, without any security authorization required. The exposed information, which dates back to 2012, is linked to companies from Canada, various European countries, the U.S., and the U.K. 

The breach not only exposed personal information such as full names, addresses, and partial credit card numbers, but also included inspections, phone numbers, and Health Insurance Portability and Accountability Act (HIPAA) consent forms. More worryingly, the breach exposed pictures of businesses’ exterior and interior, gate access codes, and other access data, putting many customers at risk of fraud and other criminal activity. 

This breach serves as a stark reminder of the importance of data security. Fowler advises businesses and customers to protect themselves by keeping accurate records of vendors, contractors, and customers, and verifying payment requests. He also recommends being vigilant when contacted by businesses asking for additional information or unexpected payment or unexpected payment requests.

32 Million Personal Files Exposed: A Wake-Up Call for Data Security

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