Boston Shake Shack's Health Woes: A Closer Look at the Issues

Rodent and Insect Infestations

• Rodents spotted in multiple locations:
• Behind the heating system
• Near the custard machine
• By the grease trap
• Small black flies observed in:
• Back kitchen
• Near the dish machine's drain

Custard Machine and Ice Cream Chest Issues

• November 2023: Custard machine broken, unable to be properly cleaned
• 2024: High levels of black sticky residue found in the drip tray
• Ice cream chest: Heavily soiled with food and ice buildup

Recurring Problems

• June and July: Rodent droppings discovered
• July and August:
• Pink and black spots on the ice chute
• Freezer floors heavily soiled

Health and Safety Concerns

• Unsafe bacteria levels due to poor maintenance
• E. coli risk: A type of bacteria that can cause illness
• Ongoing issues spanning months and years

Call to Action

• Popular chains aren't immune to health violations
• Shake Shack must address these recurring issues
• Customer safety should be the top priority