ChatGPT: Friend or Foe? What People Think About It

ChatGPT, a chatbot powered by advanced language models, has become a big hit. It's all about chatting, helping, and having fun. But this popularity has sparked some big questions. People are wondering about its role and how it affects trust and blame, especially on social media like Twitter. To figure out how people see ChatGPT, researchers looked at over 88, 000 tweets from November 2022 to March 2023. They used special tools to analyze the language and messages in these tweets. The findings were quite interesting. Most tweets, about 87%, treated ChatGPT as a social actor. This means people talked about it like it was a person, giving it a personality and abilities. They saw it as a creator and influencer, but also as a source of information. This shows that people are unsure about what ChatGPT can really do, which can lead to confusion and blame.

On the other hand, 13% of tweets presented ChatGPT in a more passive way. Here, it was seen as a background tool, not the main focus. This highlights how much people rely on it for information, which has big implications for trust and the spread of AI-generated content. This study sheds light on how people perceive AI tools like ChatGPT. It's important for developers and policymakers to understand these perceptions. This knowledge can help manage the power dynamics in our AI-driven world. People's trust in AI is a big deal. It affects how much they rely on it and how they feel about its decisions. Understanding these dynamics can help shape a better future for AI.

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