Fraud in Freight: How Truckstop is Fighting Back

The freight industry has long been a target for fraudsters. But recent tough economic times and the slow adoption of new tech have created a perfect storm, making it easier for scammers to strike. Truckstop, a company that helps manage cargo and carrier information, is taking action. In just the first half of 2024, they blocked over 8,000 suspicious attempts to join their platform. They also denied access to nearly 8,000 carriers with mismatched documents and stopped 5,000 shady attempts to use their freight board. But why is this happening? Scammers are getting smarter and faster. They're finding ways to compromise cargo security and steal sensitive carrier information. To stay ahead, brokers need the best tools available. This includes staying updated on new scams and using technology that can spot fraud quickly.

Truckstop has a tool called Risk Factors that helps with this. It looks at lots of data, like phone numbers (VoIP) and vehicle IDs (VIN), to find signs of fraud. This tool has been around for 30 years and is known for its up-to-date and detailed information. With it, brokers can spot risky behaviors during the carrier vetting process. They can then decide if they should keep working with a carrier, check them more closely, or stop the relationship altogether. Lisa Haubenstock, the vice president of product at Truckstop, says that bad actors are quick and tech-savvy. To fight back, businesses need to use technology too. That's why Truckstop is offering a free 14-day trial of Risk Factors.

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