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Healthcare's Digital Revolution: Why Cutting Remote Monitoring is a Step Backwards

Tampa, Florida, USAWednesday, November 26, 2025
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UnitedHealthcare's plan to limit remote patient monitoring (RPM) reimbursement starting in 2026 is a big mistake.

The Decision and Its Implications

  • Limited Coverage: Only heart failure and hypertensive disorders during pregnancy will be covered.
  • Ignored Evidence: Growing evidence shows RPM helps manage common conditions like hypertension and diabetes.
  • Contradicts Modern Trends: Goes against the trend of modernizing chronic care.
  • Potential Consequences:
  • Widening health gaps
  • Making value-based care harder
  • Increasing unnecessary costs

The Facts

  • UnitedHealthcare's Stance: Claims RPM is not necessary for many conditions due to lack of proof.
  • CMS's Stance: Recently added new codes to make RPM more flexible and aligned with real-world use.

Evidence Supporting RPM

Heart Failure

  • Benefits: Reduces hospitalizations and can lower mortality rates.
  • Key Factors: Daily data capture, blood pressure monitoring, and responsive workflows.

Hypertension

  • Benefits: Connected blood pressure monitoring improves control and reduces emergency visits.
  • CMS Recognition: Acknowledged these benefits by making RPM more adaptable.

Diabetes

  • Benefits: Improved blood sugar control and fewer emergency visits.
  • Study Findings: Cellular-connected glucose monitoring devices reduced average A1c by 2.8 points over 12 weeks.

Criticisms and Improvements

  • Older Studies: Pointed to lack of significant benefits but taught us how to improve RPM.
  • BEAT-HF Study: Highlighted the need for clearer action protocols, leading to better outcomes.

Recent Studies

  • 2025 Study (American Journal of Managed Care):
  • RPM program for Medicare patients with care coaching reduced high blood pressure readings.
  • Percentage of patients with stage 2 hypertension dropped from 100% to 25% after a year.

Economic Perspective

  • Cost-Effectiveness: RPM is increasingly cost-effective, especially for cardiovascular diseases.
  • Key to Success: Paying for the right RPM programs tied to outcomes, not cutting coverage.

Conclusion

  • UnitedHealthcare's Decision: A step backward that could disrupt care continuity for millions.
  • Recommended Approach: Focus on building outcome-linked RPM coverage.
  • Potential Solutions:
  • Tying reimbursement to program design features linked to outcomes.
  • Using episode-based payments.
  • Requiring transparent reporting.
  • Final Thought: RPM saves lives and money when done well. Rolling back coverage is the wrong answer.

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