Tech's Big Problem: Too Much Money, Not Enough People

The Big Mistake

Companies are investing heavily in technology but neglecting the people who use it. This imbalance is a significant error. They focus on tools like models, chips, and software but overlook the importance of culture, workflow, and training.

It's like trying to make paella but only using cilantro.

The Expert's Insight

Briggs, a tech expert, identified this issue. He observed that companies allocate 93% of their budget to technology and only 7% to people. This disparity is a critical problem. Many companies attempt to integrate new technology into outdated workflows, a practice known as incrementalism. While challenging, change is essential.

The AI Challenge

Companies are struggling with AI integration. They often try to fit AI into old workflows rather than reimagining their processes. Leaders must push beyond their comfort zones and embrace new ways of working.

The Consequences

The neglect of the human side of technology is already evident. Workers are turning to unauthorized AI tools, known as shadow AI, because they find them easier and more accurate. This trend undermines confidence. Workers who receive hands-on AI training trust their employer's AI more.

The Fear of Investment

Companies are hesitant to invest due to the fear of obsolescence. Briggs compares this to trying to time the stock market perfectly. Instead, companies should start implementing solutions without delay.

The Urgency of Physical AI

The need to address this imbalance is becoming more urgent with the advent of Physical AI, which extends beyond text generation to robotics and drones. Real-world applications are already demonstrating the value of proper integration. For instance, HPE saw a 50% faster reporting from data to decision after deploying Zora AI.