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The Green Apron Makeover: How Starbucks is Changing Its Look
North AmericaTuesday, April 15, 2025
But not everyone is on board with these changes. Workers United, a union representing some Starbucks employees, thinks the company should focus on negotiating fair contracts instead of updating the dress code. They want better staffing, guaranteed hours, and support. Jasmine Leli, a barista and union delegate, has even demanded that the dress code change be put on hold at union-represented stores until bargaining is done.
This isn't the first change under CEO Brian Niccol. Earlier this year, Starbucks cut 30% of its menu to speed up service and eliminated 1, 000 corporate jobs. Niccol has also changed the vibe inside stores, restricting restrooms to paying customers and tweaking the company's name to "Starbucks Coffee Company. " He's even brought back old traditions like baristas doodling on cups and self-serve milk and sugar stations.
Niccol admits there's still room for improvement, but he's confident Starbucks is on the right track. Only time will tell if these changes will turn things around. The next earnings report will give a better idea of whether these efforts are paying off. It's a lot of change, but Starbucks is hoping it's enough to bring customers back and keep them happy.
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