Unlocking Business Secrets with Data Clustering

Businesses often struggle to understand their own processes. This is especially true for big companies. Managers might not know how things really work on the ground. They lack the details about how processes unfold, the different paths they take, and the exceptions that happen along the way.

Process Mining: Uncovering Hidden Details

Process mining can help here. It digs into event logs to reveal these hidden details. But there's a catch. The findings from process mining can be hard to share with the business side. They might not get the technical jargon.

A New Method for Better Communication

A new method aims to bridge this gap. It uses clustering to group similar cases based on process flow. Then, it applies influence analysis to find which business areas affect these clusters the most. This way, the technical insights become more understandable for business people.

Making Process Mining More Useful

The goal is to make process mining more useful. It's about sharing knowledge between the technical and business sides. A real-life example using purchase order data shows how this method can work. It's a step towards making businesses more data-driven.

A Mindset Shift for Businesses

But it's not just about the method. It's about changing how businesses think. They need to embrace data and use it to improve. This method is a tool, but the real change comes from a mindset shift.