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customer support

Justice Served: Coinbase's Fight Against Cybercrime

December 28, 2025

In a significant move against cybercrime, Coinbase has announced the arrest of a former employee linked to a major security incident. The former customer service agent, based in India, was taken into custody by the Hyderabad Police. This arrest follows a series of events that began earlier this year

business

Tipping fatigue: When even booking a hotel feels like a tip fest

July 24, 2025

Tipping has become so common that it's now expected even when booking a hotel online. This has left many travelers frustrated and questioning why they should tip a website. People are used to tipping hotel staff for their help, but tipping a website for finding a good deal feels wrong. Some travele

technology

AI Mix-Up: How a Bot's Lie Sparked a Developer Revolt

April 18, 2025

A recent event highlighted the risks of relying too heavily on AI. A developer using the popular AI-powered code editor Cursor encountered a peculiar issue. Switching between different devices logged them out instantly. This was a major inconvenience for programmers who often use multiple devices. W

entertainment

Bakery Becomes Hero After Whoopi Goldberg's Comments

November 17, 2024

A famous actress, Whoopi Goldberg, recently made some waves on her talk show, "The View. " She claimed that a historic bakery on Staten Island, Holtermann's, refused to make a dessert she loved because they didn't agree with her politics. The dessert in question was Charlotte Russe, a small cake wit