LND topic: customer-experience page 1

customer experience

Elevating Events: How T3 Expo is Redefining Experiences

December 14, 2025

In today's fast-changing world, businesses face a tough challenge: standing out from the crowd. With technology advancing rapidly and customer expectations evolving, companies are looking for new ways to connect with their audiences. This is where events come into play, serving as a powerful tool fo

business

Starbucks' Big Plan to Win Back Hearts and Minds

June 15, 2025

Starbucks is on a mission to win back customers and investors, but it's also focusing on its employees. The company's new CEO, Brian Niccol, has been working hard to bring back the company's original vibe. He recently hosted a big event in Las Vegas for over 14, 000 store leaders. There, he unveiled

technology

Railroad Tech: How Union Pacific is Boosting Efficiency

June 11, 2025

Union Pacific is making big moves with technology. They are focusing on safety, service, and making operations better. This is all part of their plan to give customers real-time information, which is now expected by everyone. The company is using something called APIs. These APIs let different softw

business

Starbucks: The Human Touch Returns

May 1, 2025

Starbucks is making a significant change in its approach to customer service. The coffee giant is set to open its first 3D-printed store, but it is also taking a step back from heavy automation. The big news is that Starbucks is planning to hire thousands of new baristas. This decision comes after r

business

The Green Apron Makeover: How Starbucks is Changing Its Look

April 15, 2025

Starbucks is shaking things up with a new dress code for its baristas. This isn't just about looking good; it's part of a bigger plan to bring customers back to the stores. The company's sales have been dropping for four quarters, the longest slide in years. High drink prices and long waits have tur

technology

Fast Food Giants Bet Big on AI for Better Service

March 19, 2025

Artificial intelligence (AI) is becoming a key player in the fast-food industry. Yum! Brands, the parent company of popular chains like Taco Bell, KFC, Pizza Hut, and Habit Burger & Grill, has teamed up with Nvidia. The goal? To bring AI technology to their restaurants on a large scale. This par

technology

Adobe's AI Agents: A New Way to Boost Your Business

March 18, 2025

Adobe is known for its Creative Cloud, but it also has a lot more to offer. One of its big tools is the Adobe Experience Platform, which helps businesses create personal experiences for customers, like custom shopping trips. Now, Adobe is making these experiences even better with the help of AI agen

lifestyle

Super Bowl Monday Coffee WOW from Starbucks!

February 9, 2025

Got a craving for a caffeine pick-me-up on Monday? Big news! Starbucks is making a splash by serving up some free coffee the day after the Super Bowl. But why? And how? Well, first off, this perk is all about keeping their loyalty program, Starbucks Rewards, fresh and exciting. Members can score

finance

Navigating Next-Gen Tech: How One Major Bank is Leveraging AI to Enhance Customer Service

February 1, 2025

Imagine a bank where you can get help with your finances just by chatting online. NatWest is doing just that. They are using artificial intelligence to make banking easier and more personal for their customers. The tech? Generative AI, or Gen AI, which can create things like text and images. This

business

The Power of Business Travelers

January 27, 2025

Business travelers are a real treasure trove for airlines. They shell out up to four times more than the average traveler. They book their trips way in advance, prefer the most comfortable seats, and really appreciate solid reward programs. American Airlines learned this the hard way when they chang